Questions, answered.
The things families ask us most.
What is Cleo?
Cleo is a family app made in Australia. It keeps your household in one place: the family calendar, school dates, the dinner plan, jobs and chores, the kids, and the people who help at home.
When can I use it?
Cleo is launching in Australia first. Join the waitlist and we will email you as soon as it opens.
What do founding families get?
The first 100 families on the waitlist get 3 months of Executive Household free. The 3 months start when you make your household.
Do my kids need a phone number or email?
No. A parent pairs their device with a code, and they sign in with a 4 number PIN. You decide who they can message.
Who can see what?
Parents see everything in the household. Family, friends and staff see only what you share with them, and staff see only their own work records. Each child sees their own simple view.
How does Cleo find dates in school emails and notes?
Forward an email to your family's Cleo address, or scan a photo or PDF in the app. Cleo uses Claude, an AI from Anthropic, to read it and find the dates. Nothing goes on your calendar until a parent checks it and taps add.
Where is my information kept?
Cleo's database is in Sydney, Australia. We do not sell your information. Read the privacy policy for the details.
Is there an app for my phone?
Cleo works in your phone or computer browser, and you can add it to your home screen. Apps for iPhone and Android are on the way.
Can I cancel?
Yes, any time. You keep everything you made and go back to the Free plan.
How do I get in touch?
Email cleo@cleoapp.com.au.